Frequently Asked Questions
This page has answers to questions frequently sent to the AZIVS Help Desk.
Arizona State Users Questions
How can we correct/change the contact information for my account?
Log in to the www.ArizonaIVS.com website, click on Account Information, and change the contact information.
I have forgotten my password. How do I reset it?
You can reset your password by selecting the Forgot Password link located on the log in screen of the AZIVS website. After selecting this link you must provide the answer to the secret question. A temporary password will be sent to your email.
How do I change my web account password?
Login to the www.ArizonaIVS.com website using your username and password, Select 'Account Information' in the top menu, Check the 'Do you want to update your password?' check box and follow the steps. If you have previously submitted a secret question and answer, then the answer will be needed to modify the password.
I have forgotten my User Name, how can I retrieve it?
The User Name is the same as your email address.
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